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Respond to catastrophic weather events

with speed and accuracy using 

CAT Response System

Catastrophic (CAT) weather events such as hurricanes and wildfires are increasing in frequency and severity. While no one can stop these disasters from happening, insurance claims teams can use remote property-level intelligence to respond faster and more efficiently and ultimately help customers recover from tragedy quickly. 

Traditional CAT response processes are slow, reactive, and inaccurate. There are lots of waiting and guessing


Regional-level modeling just shows a broad affected area and does not show property-level damage. Insurers are unable to triage policies, have to wait for the First Notice of Loss (FNOL), and have to guess where to put resources. 


Have to wait until the First Notice of Loss (FNOL) to act, then have to wait for boots-on-the-ground, leading to a slow claims cycle and poor customer satisfaction.


Have to wait for damage assessment and loss exposure, thus can only guess the financial impact of the CAT event. Slow and inaccurate loss estimates make it difficult to accurately reserve for anticipated losses 


Insurance claims teams need a catastrophe response system that enables remote assessment of property-specific impact in near-real-time, to proactively, rapidly, and accurately respond to CAT events. 

Allocate your CAT resources more effectively

Strategically stage your claims response teams such as loss adjusters in areas with a high number of predicted-damage properties, before damage happens. Then after the damages, triage the impacted policies and prioritize resources for properties with great damage or complex claims, for faster claims response. 

CAT-RS Triage sample

Red pins indicate predicted damage properties; Green pins indicate undamaged properties; Blue pins indicate properties with unknown damages.

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Side-by-side imagery of damaged property in the Kansas Tornado, April 2022. Our computer vision automatically detects damaged properties, both residential and commercial. This analysis is ready within minutes after the post-event imagery is available. Users can also verify the analysis by looking at the individual side-by-side imagery.

Keep good communication and help customers recover from tragedy faster and easier 

With post-event imagery available within 24-48 hours from the most reputable and comprehensive aerial imagery providers in the world and our proprietary computer vision, you can proactively reach out to customers and jump-start the claims process even before the first notice of loss (FNOL), without needing costly boots-on-the-ground. You can help your customers return to their normal lives faster and easier.

More accurately predict claims losses in near-real-time and cut loss-adjustment expenses (LAE)

Automatic damage detections of individual properties in your portfolio allow for a more accurate and immediate understanding of real damages and losses, for instant financial planning. No more waiting for damage assessment, and no more guessing. A more accurate budget and reserve enable faster claims payments and settlements, which leads to lowered LAE.

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Be ready when your customers need you the most

CAT Event begins

Near real-time data from trusted public and private sources for the latest projection of CAT events.

CAT-RS Projection of CAT Events

Arkansas & Kentucky Tornado tracks in Dec, 2021

Our system identifies properties in your portfolio that are in the CAT areas and predict the potential damages with computer vision, before the damages even occur. You will get notified of the number of potentially impacted properties and the predicted losses.

CAT-RS properties in CAT zonesPotentially impacted properties are visualized on a map to show heavily affected areas, before the damages occur.

 

Our system identifies properties in your portfolio that are in the CAT areas and predict the potential damages with computer vision, before the damages even occur. You will get notified of the number of potentially impacted properties and the predicted losses.

Post-event imagery would be available within 24-48 hours. Our computer vision then automatically detects damaged properties using our proprietary Machine Learning CAT Damage Classifiers to provide an estimate of the real losses, at both property and portfolio-level. You can also view side-by-side imagery to verify damages. This allows for immediate claims actions and documentation purposes to mitigate fraudulent claims.

CAT Response System_post-event imagery_blur_no dateSide-by-side imagery for Boulder, CO wildfire in 2021.

Left: Pre-event imagery ; Right: Post-event imagery

Results

Optimized claims process efficiency

Improved customer satisfaction

Lowered expenses

Evolve from a slow & reactive catastrophe response approach to a

Fast & proactive one with your customers at the center


Schedule a demo now to learn how the CAT Response System can optimize the efficiency of your claims process and allow you to proactively help homeowners, business owners, and communities who desperately need the resources to recover from devastation quickly.